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Ruth Tearle.com trading as Change Designs terms & conditions

Your security & credit card security

1. Information is confidential, always
Your credit card details and personal information will NEVER be disclosed to any third parties, unless obliged to do so by law.
Please bear in mind, as a customer, you also have certain legal obligations, similar to any other shopping experience. For more information, read our Terms and Conditions policy.

2. Secure Internet shopping - CREDIT CARD
It's simple, it's safe...
Your credit card transactions are safe. In fact, they are as safe as all other credit card transactions done on a daily basis in restaurants, shops and other businesses. Why? Because the actual transferring of money is administered by Virtual Card Services Visit www.vcs.co.za.
If we supply the wrong product or if the product is in any way faulty or damaged, we will exchange it for the correct one. We will make a reasonable effort to exchange the product, but if replacement is not possible, we will refund your purchase price including delivery costs.

TERMS AND CONDITIONS

1. 0 COPYRIGHT
1.1 Copyright 2005 © Ruthtearle.com. To obtain permissions for the commercial use of any content on this site email ruth@ruthtearle.com.
1.2 Users may download, view and print content from this site for private and non-commercial purposes only.
1.3 All moral rights of ruthtearle.com and its employees/agents are reserved.

2. INTELLECTUAL PROPERTY RIGHTS
2.1 All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to ruthtearle.com and as such are protected from infringement by local and international legislation and treaties.

3. ELECTRONIC COMMUNICATIONS
3.1 When a user sends e-mails to ruthtearle.com, that user consents to receiving communications from ruthtearle.com electronically

4. DISCLAIMER
4.1 Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither ruthtearle.com nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, ruthtearle.com makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free
4.2 This web site is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with ruthtearle.com that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software.
4.3 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of ruthtearle.com and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
4.4 All items purchased from ruthtearle.com are made pursuant to agreements with shipping and delivery agents and risk of loss pass from ruthtearle.com to such agents upon delivery of any item to such carrier.
4.5 Neither ruthtearle.com nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

5 IMPORT DUTIES:
Import duties may be payable by recipients of goods in foreign countries. Ruthtearle.com does not know what levies may be payable and cannot calculate or estimate such costs.

6. DELIVERIES
Inside the borders of South Africa

Between 5 to 10 business days depending on the shipping option chosen..
Outside the borders of South Africa
All goods to international addresses are sent via airmail parcel post unless the courier option is selected.
Delivery usually takes places within two or three weeks after dispatch - however, seasonal peaks and delays at customs etc is outside the control of ruthtearle.com and deliveries may take up to twelve weeks.
It is possible to courier goods to international addresses. The costs are determined on an ad hoc basis. Note that such costs are normally very high.
7. Delays and cancellations
ruthtearle.com makes every effort to assure that the information supplied on the site is accurate. Where delays and out of stock situations occur, every effort will be made to inform the buyer.

8. PAYMENT METHODS
Credit card payments.
At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order. Payment is only collected when the order is completed and the goods shipped. Note that to protect it's own and the interests of customers, ruthtearle.com scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if ruthtearle.com is not satisfied with it's legitimacy.

9. RESTRICTIONS ON SALES
AGREEMENTS OF SALE
An agreement of sale between ruthtearle.com and a user only comes into effect if and when:
A credit card authorisation is received from the issuing bank.

10. STOCK AVAILABILITY
Stocks of all goods on offer are limited. Ruthtearle.com shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, ruthtearle.com shall only be liable to refund monies where it is unable to fulfil orders at advertised prices.

11. GOVERNING LAW
This site is hosted, controlled and operated from the Republic of South Africa and therefor governed by South African law.

12. PRIVACY
Ruthterale.com shall take all reasonable steps to protect the personal information of Users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Ruthtearle.com may electronically collect, store and use the following personal information of Users:
name and surname
birth date
country of residence
closest city
non-personal browsing habits and click patterns
e-mail address

Ruthtearle.com collects, stores and uses the abovementioned information for the following purpose: Subject to the User's consent, inform the User about competitions and special offers from ruthtearle.com. The User may elect not to receive any communications from Ruthtearle.com and/or its partners / affiliates.

22. CHANGES TO AGREEMENT
22.1 Ruthtearle.com may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 
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